Privacy Policy

Last updated: 14 November 2026

Kingsley Hauling Company Ltd ("Kingsley Haulage", "we", "our" or "us") respects your privacy. This policy explains what personal information we collect, why we collect it, how it is used and how it is protected when you use our website, submit an application or work with our company.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Roblox usernames and Roblox account identifiers.
• Discord usernames and Discord account identifiers.
• Employee identification numbers.
• Application details, including the position applied for and application decisions.
• Employment information, including company role, employment status and relevant management records.
• Account information, including usernames, password hashes and account security settings.
• Records of relevant account, personnel and management actions.

Please do not submit passwords or sensitive personal information through application forms or Discord support tickets.

2. How We Use Your Information

We use information collected to:

• Process recruitment applications and assess applicants.
• Create and administer employee accounts.
• Verify Roblox and Discord account details where necessary.
• Manage employee roles, permissions and employment status.
• Send important account, recruitment and employment notifications through Discord.
• Maintain security, investigate misuse and keep appropriate administrative records.
• Respond to enquiries and provide company services.

3. How Information Is Stored

Information submitted through our website is processed by our website application and stored in a PostgreSQL database hosted on our company's virtual private server infrastructure.

Personnel records may be associated with employee accounts and may include application information, account identifiers, employment details, management decisions and relevant history.

Our system also maintains certain administrative and notification records so that account changes and important communications can be managed and audited.

4. Password Security

We do not intend to store employee passwords in plain text. Account passwords are processed using bcrypt password hashing, configured with a work factor of 12, before being stored as password hashes.

Where a temporary password is generated during account creation or a password reset, it is randomly generated by the system. The account is configured to require the employee to change it at their next login.

Password resets invalidate existing login sessions. Employees should never share their passwords or temporary login credentials with anyone, including other employees or management.

5. IP Addresses

Kingsley Hauling Company does not collect, record, store or retain visitors' IP addresses as part of its website or personnel management systems.

We do not use IP addresses to identify, track or monitor applicants, employees or visitors.

6. Sharing of Information

We do not publish personnel records as public information. Access to internal records is restricted through the permissions provided by our website's account system.

Some information may be processed by third-party services where required to operate our systems. For example, Discord is used to deliver company notifications, and Roblox services may be used to look up submitted Roblox usernames.

Those services operate under their own privacy policies and terms. We do not control how those third parties process information once it is handled by their services.

7. Data Retention

We retain information for as long as it is reasonably required for recruitment, employment administration, account management, security and record-keeping purposes.

Some historical personnel, management or audit records may be retained after an employee leaves the company where they are needed for legitimate administrative or security purposes. We do not state a fixed deletion period in this policy.

8. Your Privacy Rights

Depending on the data protection laws applicable to you, you may have rights to request access to personal information, ask for inaccurate information to be corrected, request deletion or restriction of certain information, or object to particular uses of your information.

These rights are subject to applicable legal requirements and exceptions. Requests can be made through the company's official Discord support channel.

9. Cookies and Login Sessions

Our staff and employee account areas may use login sessions to maintain authenticated access. Session information is used to support account security and access control.

We do not make claims in this policy about optional analytics or advertising cookies. Your browser may provide controls for managing cookies and website data.

10. Security Limitations

We take reasonable technical and organisational steps to protect the information held by our systems. However, no website, server or method of electronic storage can be guaranteed to be completely secure.

Users should keep their account credentials private, use secure devices and report suspected unauthorised access promptly.

11. Changes to This Policy

We may update this Privacy Policy when our systems, services or data-handling practices change. The latest version will be published on this page with an updated revision date.

12. Contact and Privacy Requests

For privacy questions or requests concerning your personal information, please contact Kingsley Hauling Company through our official Discord server and open a support ticket.

Join the Kingsley Discord